Tenant Service Requests and Work Orders

All maintenance and service requests are handled via the Tenant Center (opens in a new window), an online system designed to help expedite tenant questions, and ensures service calls are handled in a timely manner.

Services provided are listed within the Service Request application and may include but are not limited to:

• Temperature Issues (HVAC)
• Access Credentials
• Hanging pictures/whiteboards
• Cubicle Adjustments

Requests are processed in accordance with the request's urgency. Our Property Management team aims to acknowledge all requests within one hour of entry into the system, while the time to resolve an issue is dependent on the scope of the resolution.